The circle of trust - Unlocking the full lifetime value of today’s digital consumers
TBA
The idea
The opportunities and challenges for ecommerce-driven companies in Asia in meeting customer expectations across parameters like trust and a friction free shopping experience.
After having invested enormous amounts in drawing in an audience via promotions, discounts and sales, what are ecommerce companies in Asia doing to reduce customer attrition?
Some of the key themes addressed during the webinar:
- The best practices when it comes to unlocking customer lifetime value
- The key challenges encountered on the path to customer retention
- The role technology and data can play in reducing the incidence of subpar customer experience.
Speakers
Monica Acree
Forter
Vice President, APAC
Joji Thomas Philip
Founder & Editor-in-Chief
DealStreetAsia (moderator)
Webinar sponsor
Registration
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Dealstreet Asia's insights has helped our team to stay on top of Southeast Asia's deal landscape. The relevant intelligence and analysis has delivered quality beyond news.
Melissa IrenePartner, East Ventures 
Good discussion with very exceptional speakers.
Dharmadi GusantoInvestment Analyst, Alpha JWC Ventures 
This is one of the more interesting talks that I attended.
Tan Chow BoonGeneral Partner, Altara Ventures 
Like many venture capital firms responsible for a diverse set of LPs, Kickstart Ventures must have both a broad view across multiple industries, and deep, data-driven analysis. We subscribe to many data resource platforms: for breadth, depth, granularity, and context, especially with respect to Asian deals and companies, DealStreetAsia is my go-to resource.
Minette Navarrete Co-Founder, Vice-Chairman, President - Kickstart Ventures 
This event hosted by DSA was both timely and informative - the lively pace of the discussion and the variety of the content covered was very impressive.
Paul HemmingPartner, PT Wellington Capital Advisory 
Dealstreet Asia's insights has helped our team to stay on top of Southeast Asia's deal landscape. The relevant intelligence and analysis has delivered quality beyond news.
Melissa IrenePartner, East Ventures
Good discussion with very exceptional speakers.
Dharmadi GusantoInvestment Analyst, Alpha JWC Ventures
This is one of the more interesting talks that I attended.
Tan Chow BoonGeneral Partner, Altara Ventures
Like many venture capital firms responsible for a diverse set of LPs, Kickstart Ventures must have both a broad view across multiple industries, and deep, data-driven analysis. We subscribe to many data resource platforms: for breadth, depth, granularity, and context, especially with respect to Asian deals and companies, DealStreetAsia is my go-to resource.
Minette Navarrete Co-Founder, Vice-Chairman, President - Kickstart Ventures
This event hosted by DSA was both timely and informative - the lively pace of the discussion and the variety of the content covered was very impressive.
Paul HemmingPartner, PT Wellington Capital Advisory
Dealstreet Asia's insights has helped our team to stay on top of Southeast Asia's deal landscape. The relevant intelligence and analysis has delivered quality beyond news.
Melissa IrenePartner, East Ventures
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