This restructuring is a one-time project, says Oyo founder Ritesh Agarwal

This restructuring is a one-time project, says Oyo founder Ritesh Agarwal

Ritesh Agarwal. Photographer: Samyukta Lakshmi/Bloomberg

Indian startup Oyo Hotels & Homes and its young founder look to emerge stronger from a storm of complaints that threatens its reputation and tests its ability to apply a tech-driven business model to small owner-operated lodgings.