Can e-commerce be both popular and profitable? Find out in our next webinar

By Team DealStreetAsia

June 23, 2022

DealStreetAsia’s Asia PE-VC Summit makes its return as a live event this year, scheduled to be held in Singapore on 27 and 28 September, 2022. Attending DealStreetAsia’s next webinar – The circle of trust: Unlocking the full lifetime value of today’s digital consumers will give one lucky winner a free two-day pass to the summit (valued at $1,999), one of the region’s largest gatherings of private capital investors. 

The subject of the next webinar is e-commerce: a sector that’s likely to draw a lot of attention even during the upcoming Asia PE-VC Summit. 

E-commerce companies across the world have been at the vanguard of the digital revolution – especially so in Southeast Asia where 80% of the online population has made at least one purchase. 

And yet, harnessing customer value has been relatively low on the list of priorities of many e-commerce companies. On one hand, a sizable number of e-tailers have pursued cash burn driven approaches, relying mainly on discounts and high volume marketing campaigns. 

On the other, overzealous fraud prevention has alienated many potential new consumers who never return to a platform, after even one less than satisfactory experience. 

Through the course of the webinar, our panel will discuss the importance of unlocking customer lifetime value by securing their loyalty. Issues that will be highlighted include the role that can be played by a friction free pre-order, purchase, and delivery experience, which helps keep a platform’s most valuable customers happy, even as it mitigates fraud. 

We have a panel best placed to address these issues including:

  • Julian Wong, VP of risk management at Tokopedia, who has previous experience with Walmart, fraud prevention specialist DataVisor, and funding platform Indiegogo.
  • Maneesha Bhusal, Director of Customer Experience at JD Indonesia, who has previously worked for Lazada as head of regional CX operations and with Singapore-based real estate startup PropertyGuru.
  • Troy, Htwe Nyi Nyi, Regional Director, SEA & India, Forter, who has extensive experience in fraud prevention. 

The webinar will be moderated by DealStreetAsia Editor-in-Chief Joji Philip and is sponsored by Forter. Sign up now to get a deep insight into a hitherto ignored aspect of e-commerce, and get in the running to win a free pass to the Asia PE-VC Summit.

REGISTER NOW ⇒

 

 

Singapore Reporter/s

In Singapore, we are looking to double our reporting team by this year-end to comprehensively cover the fast-moving world of funded startups and VC, PE & M&A deals. We want reporters who can tell our readers what is really happening in these sectors and why it matters to markets, companies and consumers. The ability to write precisely and urgently is crucial for these roles. Ideal candidates must have to ability to work in a collaborative, dynamic, and fast-changing environment. We want our new hires to be digitally savvy and ready to experiment with new forms of storytelling. Most importantly, we are looking for hard-hitting reporters who work well in a team. Collaboration and collegiality are a must.

Following vacancies can be applied for (only in Singapore).

Following vacancies can be applied for (only in Singapore).   

  • A reporter to track companies/startups that have raised private capital, and have the potential to become unicorns. SEA currently has over 40 companies with a valuation of over $100 million and under $1 billion.
  • A reporter who can get behind the scenes and reveal how funding rounds are put together, or why they’ve failed to materialise. She/he in this role will largely focus on long-format stories. 
  • A journalist to track special situations funds, distressed debt and private credit (from the PE angle) across Asia.
APPLY NOW

Singapore Reporter/s

In Singapore, we are looking to double our reporting team by this year-end to comprehensively cover the fast-moving world of funded startups and VC, PE & M&A deals. We want reporters who can tell our readers what is really happening in these sectors and why it matters to markets, companies and consumers. The ability to write precisely and urgently is crucial for these roles. Ideal candidates must have to ability to work in a collaborative, dynamic, and fast-changing environment. We want our new hires to be digitally savvy and ready to experiment with new forms of storytelling. Most importantly, we are looking for hard-hitting reporters who work well in a team. Collaboration and collegiality are a must.

Following vacancies can be applied for (only in Singapore).

Following vacancies can be applied for (only in Singapore).   

  • A reporter to track companies/startups that have raised private capital, and have the potential to become unicorns. SEA currently has over 40 companies with a valuation of over $100 million and under $1 billion.
  • A reporter who can get behind the scenes and reveal how funding rounds are put together, or why they’ve failed to materialise. She/he in this role will largely focus on long-format stories. 
  • A journalist to track special situations funds, distressed debt and private credit (from the PE angle) across Asia.
APPLY NOW