Led by Flipkart, large Indian startups hiring chiefs of staff to get things done

Led by Flipkart, large Indian startups hiring chiefs of staff to get things done

The Flipkart delivery process. Photo: Bloomberg

Led by Flipkart, large Indian start-ups are creating a powerful yet loosely defined role of chief of staff to help chief executive officers (CEOs) enforce their will in companies that have become difficult to steer because of their growing size and attendant bureaucracy.

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