DSA Logo

The circle of trust - Unlocking the full lifetime value of today’s digital consumers

TBA

The idea

The opportunities and challenges for ecommerce-driven companies in Asia in meeting customer expectations across parameters like trust and a friction free shopping experience.
 
After having invested enormous amounts in drawing in an audience via promotions, discounts and sales, what are ecommerce companies in Asia doing to reduce customer attrition?
 
Some of the key themes addressed during the webinar:
 
  • The best practices when it comes to unlocking customer lifetime value
  • The key challenges encountered on the path to customer retention
  • The role technology and data can play in reducing the incidence of subpar customer experience.

Speakers

Monica Acree

Forter
Vice President, APAC

Joji Thomas Philip

Founder & Editor-in-Chief
DealStreetAsia (moderator)

Webinar sponsor

Registration

By registering for this event, you consent to your details being shared with DealStreetAsia
and the relevant parties for the purpose of post-event marketing and communications.

Should you require any assistance, please contact us at dsaevents@dealstreetasia.com.

Our attendees

Contact Us

Wilfred Wong

wilfred@dealstreetasia.com

+65 9159 2337

Singapore Reporter/s

In Singapore, we are looking to double our reporting team by this year-end to comprehensively cover the fast-moving world of funded startups and VC, PE & M&A deals. We want reporters who can tell our readers what is really happening in these sectors and why it matters to markets, companies and consumers. The ability to write precisely and urgently is crucial for these roles. Ideal candidates must have to ability to work in a collaborative, dynamic, and fast-changing environment. We want our new hires to be digitally savvy and ready to experiment with new forms of storytelling. Most importantly, we are looking for hard-hitting reporters who work well in a team. Collaboration and collegiality are a must.

Following vacancies can be applied for (only in Singapore).

Following vacancies can be applied for (only in Singapore).   

  • A reporter to track companies/startups that have raised private capital, and have the potential to become unicorns. SEA currently has over 40 companies with a valuation of over $100 million and under $1 billion.
  • A reporter who can get behind the scenes and reveal how funding rounds are put together, or why they’ve failed to materialise. She/he in this role will largely focus on long-format stories. 
  • A journalist to track special situations funds, distressed debt and private credit (from the PE angle) across Asia.

Singapore Reporter/s

In Singapore, we are looking to double our reporting team by this year-end to comprehensively cover the fast-moving world of funded startups and VC, PE & M&A deals. We want reporters who can tell our readers what is really happening in these sectors and why it matters to markets, companies and consumers. The ability to write precisely and urgently is crucial for these roles. Ideal candidates must have to ability to work in a collaborative, dynamic, and fast-changing environment. We want our new hires to be digitally savvy and ready to experiment with new forms of storytelling. Most importantly, we are looking for hard-hitting reporters who work well in a team. Collaboration and collegiality are a must.

Following vacancies can be applied for (only in Singapore).

Following vacancies can be applied for (only in Singapore).   

  • A reporter to track companies/startups that have raised private capital, and have the potential to become unicorns. SEA currently has over 40 companies with a valuation of over $100 million and under $1 billion.
  • A reporter who can get behind the scenes and reveal how funding rounds are put together, or why they’ve failed to materialise. She/he in this role will largely focus on long-format stories. 
  • A journalist to track special situations funds, distressed debt and private credit (from the PE angle) across Asia.